Your Voice, Your Choice

War Pensions Act Review Survey

This is a voluntary survey to assist the New Zealand Defence Force to complete the NZDF response to the Law Commission’s discussion paper Towards a New Veterans' Entitlement Scheme: A Discussion Paper on a Review of the War Pensions Act 1954.

The NZDF has been asked by the Law Commission to provide a response to the public consultation on the discussion paper. In particular the Law Commission has asked the NZDF to engage with currently serving veterans in its response to this document.

This survey is administered in accordance with the Privacy Act (1993) and guidelines for research practice outlined in DFO 21/2002. The information collected from respondents will be treated strictly as “in-confidence”. The information you provide will never be used to evaluate your performance, and legislation prohibits us from publishing information that identifies you. Consent to use this information for the purpose of this research is implied by completing the survey.

What happens to your information?

  • Completed surveys are sent directly to the NZDF project team which is located in the Military Personnel Policy Directorate of Personnel Branch HQNZDF.
  • Responses are entered into a central database. The database will not contain specific information that will identify you.
  • Hardcopies of responses will be securely destroyed once the research has been completed.
  • A report will be written using the information gathered and the report will focus on NZDF wide responses rather than individual responses to the Law Commission’s questions.
  • Individual information from the surveys will not be given out to anyone for any reason.

In the survey you are asked to provide some demographic and service history. This will allow us to determine whether there are differences in opinions across various groups.

I acknowledge that taking the time to complete this survey competes with other demands in your work place. But I want Service personnel to be recognised and adequately rewarded for their service through the veterans’ entitlements they receive. I want to hear what you think.

This is your chance to have a say in the entitlements that will be available to veterans in the future. Decisions being made today about veterans’ pensions will likely affect your future.

This is a one in fifty year opportunity for us to get this right. Please make the most of your chance to exercise your voice, and your choice.

Lieutenant General
Chief of Defence Force

It is very important that you take the time to complete this survey honestly and thoughtfully.

Other information:


Thank you for taking the Veterans’ Entitlements survey. It begins with questions about who you are, and continues with a variety of questions regarding the definition of a veteran, what veterans should be entitled to, and other related topics. There are 49 total questions – we appreciate you providing answers to all of them, but you also have the option to respond to only those that matter to you. Simply click the ‘Submit’ button at the bottom of the page when you’re ready to finish the survey.

Again, thank you!

Demographic Information



Your Profile







Background: ‘Operational Service’ is declared by CDF in respect of service in any part of the world where there are actual casualties or a potential for casualties, to members of the New Zealand Forces, inflicted by opposing forces or unlawful combatants as a result of New Zealand Forces being deployed in a hostile environment.

Operational service


10. If you’ve served on operational deployments for the NZDF, how many did you do for the following lengths of time?

Length of Deployment Number of Deployments
Less than 3 months:
3 – 6 months:
6 – 9 months:
9 months and longer: 

If you are answering this questionnaire as a family member of a member of the NZDF, please answer the following questions starting at #11.  if you are not, start at #21.[Veterans' Entitlements Survey Questions]




14. In which part of the NZDF have they served? 

15. Which best describes their employment status in the NZDF?



18. Did they serve overseas with the NZDF?

19. Do they have operational experience with the NZDF? Select one.

20. How many operational deployments have they served on for the following lengths of time?

Length of Deployment Number of Deployments
Less than 3 months:
3 – 6 months:
6 – 9 months:
9 months and longer: 
I don’t know

Veterans' Entitlements Survey Questions

Service Eligibility

21. From the options below, choose the type(s) of service you believe should qualify a member of the NZDF for veterans’ entitlements. Select all that apply.

22. Do you think civilians should be entitled to veterans’ entitlements if they perform the same service as members of the Armed Forces?

Connection between Service and Impairment

23. From the list below, select which injuries occurring while a person is on eligible service should be covered by a veterans’ entitlement scheme. Select all that apply.

Compensaton for Permanent Impairment

24. What do you think is the best method of compensation payment for eligible veterans – a lump sum or fortnightly pension payments?

Additional Allowances

25. Do you think the Government should provide veterans free or discounted travel around the country?


26. Do you think the new veterans’ act should provide rehabilitation?

27. If yes, what do you think rehabilitation should include? Select all that apply.

28. Should a veteran be required to undertake rehabilitation before receiving compensation for a disability?

Case Management

Background: Case management is a service to assist veterans and their family members by liaising with other organisations and agencies on behalf of the veteran. Case managers also facilitate veterans’ access to services and co-ordinate the delivery of those services.  The purpose of case management is to provide veterans and their family members with one point of contact for the services they may be entitled to.

29. What needs do you have as a veteran (or the family member of a veteran) that can be addressed through case management? Please list.

30. Should there be more assistance for veterans when they are transitioning out of military service?

31. What is the best way to support veterans transitioning to civilian employment?

Health Care

32. Considering the health care support that New Zealand provides every citizen through ACC and the health system, do you believe it’s important that veterans are provided extra medical benefits? 

33. Have you thought about your (or your family member’s) ongoing health care needs after leaving the NZDF?

34. What specific concerns do you have, if any?

35. Do you think the government has a responsibility to provide health care for veterans for accepted disabilities?

36. Do you think veterans should be provided full medical care, regardless of whether the conditions are service related?

37. If yes, when should it start?

38. What improvements could be made to the current health care of veterans?

Background: There are three residential care facilities that specialise in providing residential care to veterans…The homes currently provide 260 residential care beds.  All of the homes offer health care services such as medical practitioners, occupational therapists, physiotherapists, opticians and hearing aid services. The veterans in these homes are predominantly World War II veterans, with some younger veterans who are seriously unwell…The veterans homes have suggested that they may have a role to play in providing care and services and facilitating medical examinations for younger veterans.

39. Do you see the three veterans’ residential homes as having a role in the provision of health care to veterans in the future?

40. If yes, in what way?

Entitlements for Veterans' Families

Background: This section asks you about entitlements for veterans’ families.  To assist you in answering the questions below, a ‘surviving partner’ refers to a person married, in a civil union, or in a de facto relationship with a veteran whose death:

  • occurs on service overseas in connection with any war or emergency
  • is attributable to their service
  • was caused by a condition aggravated by his or her service, or
  • occurs while the veteran is in receipt of a permanent War Disablement Pension at a rate of 70 percent or more.

44. Should there be separate provision for young dependents of deceased veterans?

45. Or, should provisions for young dependents be included in the entitlement for surviving partners?

46. Is there a real need to provide for dependants other than partners or children, such as elderly parents or orphaned family members?

Research and Monitoring

Background: Currently there is an absence of research and monitoring in the New Zealand veterans’ system. Consequently there is significant potential for developing research into the impacts of service and monitoring of the health of veterans. Research and monitoring can be seen as a component of fulfilling the Government’s responsibility towards veterans.  Rather than providing measures once a veteran is disabled, research and monitoring support a proactive approach to identifying veterans who may be at risk.

48. Should there be ongoing research and monitoring into the medical needs and health of veterans? 

Background: One option for allowing monitoring of specific groups of veterans to occur is to provide veterans with a Veteran’s Card which could contain a microchip or bar code on which information could be stored, such as a veteran’s contact details, service details and information about the medical conditions which are related to their service.

49. If you had the option, would you want to have your (or your family member’s) service history, medical history, and entitlements on a micro-chipped card that could be read by medical professionals?